Canada USA

Contact Us

Contact

North America Customer Service:

1-800-265-2150

Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.


Online:

Place warranty claim with our warranty form.

Send our customer service team an email.

Register your grill online.

Find your product manuals.


By Phone:

1-800-265-2150

April 1st to August 31st - Monday – Friday 8:30 am – 8:00pm; Saturday & Holidays 8:30am-4:45pm (EST)

September 1st to March 31st - Monday – Friday 8:30 am – 4:45pm (EST)


By Mail:

585 Kumpf Drive

Waterloo, Ontario, Canada

N2V 1K3


Media Contacts:

For media inquires or to request photos, videos and press materials please contact:

Erin Harrison

Onward Manufacturing Company

800-245-5138

pressroom@omcbbq.com



Onward Manufacturing Company Ltd.

Broil King Keg

Proudly Made in North America

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Onward Manufacturing Company Ltd.