Contact Us
North America Customer Service:
1-800-265-2150
Our customer service department strives to be the best in the industry. Through ongoing training, our customer service specialists develop exceptional product knowledge to answer questions quickly, accurately, and serve you, our customer, more efficiently.
Online:
Place warranty claim with our warranty form.
Send our customer service team an email.
Register your grill online.
By Phone:
1-800-265-2150
April 1st to August 31st - Monday – Friday 8:30 am – 8:00pm; Saturday & Holidays 8:30am-4:45pm (EST)
September 1st to March 31st - Monday – Friday 8:30 am – 4:45pm (EST)
By Mail:
585 Kumpf Drive
Waterloo, Ontario, Canada
N2V 1K3
